Meeting your Health & Social Care needs closer to your home 24/7
As an experienced provider of Urgent Medical and Community Services, BARDOC Ltd has a long history of delivering high-quality, safe services across Greater Manchester. Our unrivalled experience and understanding of the locality and the needs of patients means we are uniquely placed to help Clinical Commissioners transform their delivery of Urgent and Primary Care Services.
BARDOC is a Community Benefit Society and proud to be an Urgent Medical and Community Service provider to the NHS.
Our Values and Vision
We believe in putting our patients at the heart and core of the service, to ensure that they have a positive experience of using a service which is safe, maintains their dignity, treats them with respect and leads to the most appropriate outcome at the time.
A Not-For-Profit Organisation
Bardoc is a Not-for-profit organisation. This is a broad term for all independent organisations whose purpose is something other than to make private profit for directors, members or shareholders. Non profit organisations serve a charitable purpose to society and have no aim of making profits.
Mission
Our Mission
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BARDOC aims to bestow a high standard of health and social care needs for every resident in contact.
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BARDOC provides urgent community care such as telephone assessment, face to face appointments at treatment centres or home visits and the District Nursing service.
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BARDOC also has a pulse oximetry service, a COVID-19 swabbing service, homeless flu vaccination.
Vision
Our Vision
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BARDOC’s paramount vision is resident focused.
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We listen to your concerns and offer the best care you need.
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Every member of BARDOC strives to treat all residents with dignity and respect.
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At BARDOC, we like to empower people.
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We respect your choice and will support you in making the right decision when needed.
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We are a destination employer. Many staff have been with BARDOC for many years. We continue to support our staff in enhancing their knowledge and skills.
Ambition
Our Ambition
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BARDOC aims to deliver excellent care.
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We focus on continuous improvement by being open and sharing learning.
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We support the NHS in increasing Life Expectancy in GM. We listen to you and look at every possible symptom to rule out early diagnosis.
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We work hard to treat every resident without inequalities. Our homeless flu vaccination team focuses on delivering flu vaccinations to homeless people residing in Bury.
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BARDOC is an investor in people, we support many physician associates and TNA to complete their placement successfully. Many staff have been supported to develop their skills and knowledge.
BARDOC - An evening of Celebration
BARDOC was so proud to recently celebrate 25 years of all our remarkable contributions towards the community. A lovely evening of recognition for all our hard working staff members that have operated around the clock to provide smooth running services over the years. Having positively impacted so many lives since 1996, we are so happy to celebrate all our accomplishments.
Recent Patient Praise
The nature of the call handler and the way they spoke.
The good communication to let us know the appointment could be brought forward.
The GP was attentive and sorted us out quickly for my husband
Able to obtain an emergency appointment within a few hours of telephoning. Very reassuring to be able to see a doctor and be given advice so quickly.
They listened very carefully and responded very quickly. At the appointment Doctor was very thorough and examined carefully and explained the situation to me in detail.
The Main reason is the GP, he was very caring and gave me right medication. I was seen at Winfred Kettle House. It is a very good service.
Great service, friendly helpful people, and people who are willing to listen. Thank you
The doctor has examined and explained every single detail of my illness and gave
me satisfied answers to all my questions.
The ladies went above and beyond when I had a problem getting my medication.
The lady on the phone that called back was so lovely, she put my mind at rest until the doctor came out.
Extremely professional, empathetic and friendly.
Ambulance was mobilised and carried out full assessment and communicated with one of the doctors. Doctor followed up the ambulance callout with a home visit to ensure antibiotics were administered and patient was as per assessment.
My issue was dealt with efficiently and I was able to see someone on the same day.
Efficient & excellent communication. Couldn't do enough for me.
I was contacted in a timely manner to book an appointment to see a doctor after my referral from 111. On arrival was booked in promptly, only delay was to see the doctor who was running behind schedule. Was seen by the doctor, who listened and then prescribed the right medication after conducting his checks.
Access to a same day appointment. All staff were helpful and professional.
Response to phone calls dealt with in a friendly but professional way, appointment arranged and doctor first class.
Super fast appointment, helpful doctor.
Got appointment when needed, and was seen within 1 hour.
Doctor I saw was amazing, knew what the issue was straight away, reassured me as a mum I was doing the right thing and provided a prescription and advice.
Because the GP that saw my six month old baby girl took one look at the issue she had with her skin and straight away identified what was going on, gave me the advice I needed and medication to treat it. It's been less than 24 hours and after two applications of the medication my daughters skin has drastically improved and I can't thank this GP enough.
When we were told a doctor was being informed it wasn't long before he phoned and then he was with us 10 minutes later.
I needed to see a GP and be really heard. I felt that I was .
Nice doctor . Diagnosed and gave prescription . Nice receptionists and didn't have to wait long.
I got an appointment very quickly and got good advice from the doctor. Everything was very well organised.
Experienced, felt supported and was thorough. Explained everything.
Very polite and a caring response.
Was able to speak to a Health Professional out of hours.
The Doctor that examined me was very kind thorough and patient.
Could not fault this service. From first conversation on telephone to face to face consultation with GP. Received treatment from GP within three hours.
Quick response time for an appointment with my son who was unwell, friendly staff and we were given an appointment at a place that was local to us.
Quick booking to see a GP that evening. The GP was such a lovely lady.
Wait time was good.
The doctors I was seen by were both very helpful and sorted my issue out instantly.
Receptionist were all very friendly and helpful too.
The doctor and the Lady that came were very efficient and polite it makes you feel so much better when you're not feeling well.
Quick and efficient and was given good advice.
The doctor I saw was very helpful and considerate to my situation, he put me at ease and I believe he had my best interests at heart.
The doctor was very clear with his information, and also helped with finding a chemist that was open. He was very polite and patient while we were answering his questions. All in all a very good call. Thank you.
The time from the phone call to being seen was quite quick, the telephone operator was very compassionate.
Responded quickly and was given a doctor appointment the same day.
The doctor dealt with my concerns regarding my daughters health very quickly and effectively.
The appointment was on time... the Doctor was very efficient and helpful and explained everything clearly to me and my daughter. I was very happy with the service received, thankyou NHS and the service offered.
I went in on the time I was given very good service.
