BARDOC
We've 500+ Colleagues providing cover 24/7 365 days a Year
We're A Community Benefit (Not-for-Profit) Organisation
Providing vital Urgent Care Services across Greater Manchester
Fairfield General Hospital
URGENT CARE
Fairfield General Hospital
We provide clinical streaming within A&E, reducing pressure on the department and prioritising patient care.

Fairfield General Hospital

Rochdale Old Road, Bury BL9 7TD

Opening Times: Mon–Fri 08.00 – 22.00 and Sat & Sun 08.00 – 20.00

The Pre-Ed service was commissioned by Bury. 

BARDOC provides clinical streaming at Fairfield General Hospital A&E.

The streaming service aims to make care more efficient and takes the pressure away from A&E by assessing patients and streaming them to a service that can best support their treatment requirements. 

Patients attending A&E are seen within 15 minutes of their arrival and are prioritised accordingly, keeping patient safety as paramount.

Available Amenities

  • Car Park - Charges (No TC Here)
  • Disabled Access
  • Cafe
  • Free WIFI
  • Vending Machines

What to Know About an Urgent Treatment Centre

Here’s a quick guide from the NHS as to when it’s appropriate and what to expect when visiting an Urgent Treatment Centre

Frequently Asked Question

We understand it can often be a stressful time when yourself or someone you care for is unwell. Below are a few commonly asked questions.

winter services

Urgent treatment centres are usually overseen by doctors (sometimes GPs) working with nurses.

If you need one, you can often get tests like an ECG (electrocardiogram), blood tests or an x-ray.

They can diagnose and deal with many of the most common problems people go to A&E for.

These are things like: 

  • broken bones and sprains
  • injuries, cuts and bruises
  • wound dressing
  • stomach pain 
  • coughs, colds and breathing problems
  • vomiting and diarrhoea 
  • skin infections and rashes
  • high temperature (fever) in children and adults
  • mental health problems

If a doctor decides you need a prescription, they can organise one for you. Emergency contraception is also available.

Use NHS 111 online (111.nhs.uk) or call 111 if you think you need medical help right now.

We can direct you to the best place to get help if you cannot contact your GP during the day, or when your GP is closed (out-of-hours). 

Depending on what you need, you might be advised to:

  • call 999 or go to A&E in an emergency
  • go to an urgent treatment centre
  • see an evening and weekend GP (out-of-hours GP)
  • get a callback from a nurse
  • contact an emergency dentist or find a dentist
  • contact your own GP surgery
  • see a pharmacist for a minor illness or to get medicine
  • look after yourself safely at home

111 online cannot:

  • issue fit notes – you need to contact your GP
  • make or cancel appointments for you in other parts of the NHS

111 online asks for feedback, but this is only used to help improve our service.

We are unable to respond to requests for medical help left as feedback.

Recent Patient Praise

The nature of the call handler and the way they spoke. The good communication to let us know the appointment could be brought forward. The GP was attentive and sorted us out quickly for my husband
March
March
Age 45 - 54
Able to obtain an emergency appointment within a few hours of telephoning. Very reassuring to be able to see a doctor and be given advice so quickly.
January
January
Age 75 - 84
They listened very carefully and responded very quickly. At the appointment Doctor was very thorough and examined carefully and explained the situation to me in detail.
February
February
Age 25 - 34
The Main reason is the GP, he was very caring and gave me right medication. I was seen at Winfred Kettle House. It is a very good service.
January
January
Age 35 - 44
Great service, friendly helpful people, and people who are willing to listen. Thank you
March
March
Age 45 - 54
The doctor has examined and explained every single detail of my illness and gave me satisfied answers to all my questions.
February
February
Age 55 – 64
The ladies went above and beyond when I had a problem getting my medication.
January
January
Age 45 - 54
The lady on the phone that called back was so lovely, she put my mind at rest until the doctor came out.
February
February
Age 55 - 64
Extremely professional, empathetic and friendly.
March
March
Age 75 - 84
Ambulance was mobilised and carried out full assessment and communicated with one of the doctors. Doctor followed up the ambulance callout with a home visit to ensure antibiotics were administered and patient was as per assessment.
March
March
Age 55 - 64
My issue was dealt with efficiently and I was able to see someone on the same day.
February
February
Age 45 - 54
Efficient & excellent communication. Couldn't do enough for me.
January
January
Age 35 - 44
I was contacted in a timely manner to book an appointment to see a doctor after my referral from 111. On arrival was booked in promptly, only delay was to see the doctor who was running behind schedule. Was seen by the doctor, who listened and then prescribed the right medication after conducting his checks.
March
March
Age 25 - 34
Access to a same day appointment. All staff were helpful and professional.
February
February
Age 35 - 44
Response to phone calls dealt with in a friendly but professional way, appointment arranged and doctor first class.
January
January
Age 75 - 84
Super fast appointment, helpful doctor.
March
March
Age 35 - 44
Got appointment when needed, and was seen within 1 hour.
February
February
Age 75 - 84
Doctor I saw was amazing, knew what the issue was straight away, reassured me as a mum I was doing the right thing and provided a prescription and advice.
January
January
Age 25 - 34
Because the GP that saw my six month old baby girl took one look at the issue she had with her skin and straight away identified what was going on, gave me the advice I needed and medication to treat it. It's been less than 24 hours and after two applications of the medication my daughters skin has drastically improved and I can't thank this GP enough.
March
March
Age 35 - 44
When we were told a doctor was being informed it wasn't long before he phoned and then he was with us 10 minutes later.
February
February
Age 75 - 84
I needed to see a GP and be really heard. I felt that I was .
January
January
Age 55 - 64
Nice doctor . Diagnosed and gave prescription . Nice receptionists and didn't have to wait long.
February
February
Age 45 - 54
I got an appointment very quickly and got good advice from the doctor. Everything was very well organised.
February
February
Age 45 - 54
Experienced, felt supported and was thorough. Explained everything.
March
March
Age 85+
Very polite and a caring response.
February
February
Age 75 - 84
Was able to speak to a Health Professional out of hours.
March
March
Age 45 - 54
The Doctor that examined me was very kind thorough and patient.
January
January
Age 45 - 54
Could not fault this service. From first conversation on telephone to face to face consultation with GP. Received treatment from GP within three hours.
March
March
Age 75 - 84
Quick response time for an appointment with my son who was unwell, friendly staff and we were given an appointment at a place that was local to us.
February
February
Age 25 - 34
Quick booking to see a GP that evening. The GP was such a lovely lady.
January
January
Age 25 - 34
Wait time was good. The doctors I was seen by were both very helpful and sorted my issue out instantly. Receptionist were all very friendly and helpful too.
February
February
Age 16 - 24
The doctor and the Lady that came were very efficient and polite it makes you feel so much better when you're not feeling well.
March
March
Age 55 - 64
Quick and efficient and was given good advice.
March
March
Age 25 - 34
The doctor I saw was very helpful and considerate to my situation, he put me at ease and I believe he had my best interests at heart.
February
February
Age 35 - 44
The doctor was very clear with his information, and also helped with finding a chemist that was open. He was very polite and patient while we were answering his questions. All in all a very good call. Thank you.
January
January
Age 75 - 84
The time from the phone call to being seen was quite quick, the telephone operator was very compassionate.
February
February
Age 55 - 64
Responded quickly and was given a doctor appointment the same day.
January
January
Age 55 - 64
The doctor dealt with my concerns regarding my daughters health very quickly and effectively.
March
March
Age 35 - 44
The appointment was on time... the Doctor was very efficient and helpful and explained everything clearly to me and my daughter. I was very happy with the service received, thankyou NHS and the service offered.
March
March
Age 45 - 54
I went in on the time I was given very good service.
February
February
Age 75 - 84

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