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Smartcard not working on Amazon Workspace

  • This may be due to the ‘Install driver for USB redirection’ not being ticked (see image above) during the installation. You will need to go to Add/ Remove Programs -> Remove Amazon WorkSpaces and re-install Amazon again (noting to tick the USB Redirection box)
  • If the Smartcard is still not working please try another Smartcard reader.
  • If the issue remains Please log a ticket

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Updated on July 3, 2024