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Whitworth Medical Centre
WELCOME TO
Whitworth Medical Centre
Market Street
Whitworth
Rochdale
OL12 8QS
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Whitworth Medical Centre

Whitworth Medical Centre is a friendly NHS health centre situated in the beautiful Whitworth valley.  We can be found on Market Street, across the road from A J Nuttall’s Pharmacy and next-door to the Co-op.  We cater for individuals and families living anywhere along the Whitworth valley from Stacksteads to Rochdale. We have modern premises, every effort has been made to ease access for disabled people.

At Whitworth Medical Centre we are committed to providing the best possible service.  This is entirely centred around our patients.  Our qualified staff will give you appropriate medical advice and we will involve you as a partner in your own health care with no discrimination. Care will be based on your individual needs and will be provided with respect, dignity and in the strictest confidence.

Patient Paticipation Group

Interested in shaping the future of Whitworth Medical Centre? Why not join our Patient Participation Group and make suggestions on how we can do things better, tell us what we do well and get an understanding about the structure of our practice? Help us improve patient relationships with Doctors, Nurses & Support Staff and learn more about how the team is working in the community? We are looking for patients to sit on the PPG, representing all ages, both male and female. We meet approximately every 8 weeks (ask at reception for details of our next meeting) If you are interested please contact the surgery reception and ask for a form.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:30 PM
Saturday Closed
Sunday Closed

We offer a variety of appointments and clinics.

Our experienced reception staff will be happy to assist getting the right help you need if you wish.

Some appointments require longer than the routine 10 minutes eg. diabetic reviews. If you are unsure please do not use the online appointment facility, please telephone and speak to one of our reception team who will be happy to arrange an appointment for the appropriate length of time and with the appropriate practitioner.

You can book your appointment online by using Patient Access via this link https://www.patientaccess.com/

Simple medical questions can be answered over the phone by one of our doctors. In this case our receptionists can arrange a telephone consultation for you. If calling in the morning this can be usually arranged on the same day. If calling on an afternoon then the telephone consultation can be set up for the next working day.

Appointments may be booked in advance, and are available on the day if the problem needs urgent attention. It is possible to request telephone advice from a nurse or GP, please advise reception if you would like to be contacted about a concern.

We try hard to meet the needs of patients requiring both urgent and ongoing care. We would advise booking in advance to see a doctor of your choice.

Please do not use our on-line appointment service if you require a diabetic review with a G.P. as this requires a longer appointment.

Nurse appointments may be booked routinely for a variety of conditions and health promotion including: Asthma, COPD, Hypertension, Cardiovascular disease, Diabetes, Family Planning, Women’s Health, Weight Management, Travel and Childhood Vaccinations, “Over 40” Health Checks.

Please also see our clinics for additional information.

We can offer visits to patients who are housebound. A visit is time consuming. Please contact the practice as soon as possible if you think you might need seeing at home. This helps us plan our patient care for the day. We appreciate patients making every effort to see us at here the surgery so we can provide the best service from our skilled team.

If you cannot attend for your appointment, please let the surgery know with as much notice as possible so that it can be offered to someone else. 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Patients on long-term medication can order repeat prescriptions in the following ways:

  • In person – hand your repeat slip in to reception with the required items clearly marked or place it in the red box in the reception area.
  • By post –  send it to us with a stamped addressed envelope if you want it posted back to you.
  • Online – follow the link at the top of this page to complete a simple registration.
  • Electronic Prescription Service (EPS) – Electronic Prescription Service (EPS) – GPs can send prescriptions electronically to a pharmacy of the patient’s choice, making it more efficient and convenient for patients and staff. Please see your preferred Pharmacy to discuss and sign up. Controlled drugs can not be sent via EPS so paper issues would need to be collected from the surgery.
  • Telephoneonly if the above options aren’t possible for you then we can make special arrangements for telephone prescription ordering. Please contact the reception staff if you need to be registered for this. Telephone ordering is discouraged due to communication difficulties over medication names.


Prescription requests reaching the surgery before 6pm will be ready to collect after 3pm 2 working days later.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.



NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill and one form of photographic ID

Please note registration is limited to those residing within the OL11 postcode area.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

You can be seen by any practitioner other than the doctor with whom you are registered – please advise when booking.

Medical treatment is available from the date of registration. Please contact reception for further information.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Online ‘Pre-Registration’ With The Practice

If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the “Send” button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.

Pre-registration Form

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.

Online Medical Questionnaire For New Patients

Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.


Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.

pdfRegistration Form

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

Please note this type of registration is subject to our current list size and availability of the GPs.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdfDownload the Temporary Resident Registration Form

Ante-natal care is provided through a shared care system between your community midwives and your hospital obstetric team. Much of your routine ante-natal care is likely to take place here at the surgery under the care of the midwife.
Clinics run on Thursdays between 8:30 – 11am. Antenatal Drop-in sessions are also available at Howard St Sure Start, Children’s Centre Friday 9:30-11am.
Secondary care can be arranged at any of the local hospitals that provide this service. In suitable cases home delivery can be arranged.
Any problems during pregnancy outside routine ante-natal clinic appointments you can contact the community midwife on 01706 517223, or you can arrange to see a doctor in surgery in the usual way.
Community midwives provide antenatal care including drop in clinics, parenting classes and smoking cessation advice. Postnatal care of the mother and baby includes breastfeeding support groups and further smoking cessation support. Community midwives also offer advice and support for women who choose to have their babies at home. Contact your community midwife via the office at Rochdale Infirmary 01706 517223 for further information. Urgent Delivery Suite Rochdale Infirmary 01706 517561.
Post natal visits are provided by the midwife team.

Whitworth Medical Centre is a recognised provider of child health surveillance. The national child health surveillance program is provided by your Health Visitors and GPs. 
Clinics run on Monday’s at 1:30pm by appointment. 
There are also health visitor drop in clinics on Tuesday afternoon 2.00pm – 4.00pm at Whitworth Childrens Centre, Hallfold, Hall Street, Whitworth, 01706 648747.

Schedule

New-born

  • This is provided in hospital before discharge. This involves physical examination by the doctor and neonatal hearing testing.

Post-natal Assessment

  • This is provided by the health visitors on home visits. It includes the heel prick test. When new-born babies are about a week old a blood sample is taken from their heel. Blood from the baby’s heel is dropped onto a special type of filter paper called a Guthrie card and stored as a series of blood spots. A number of tests are then carried out on these blood spots for the purposes of new-born screening.

8 Week Assessment

  • Your baby should be weighed and measured by the Health Visitors in one of the Health Visitor Drop-in Clinics prior to seeing the doctor. The GP will provide a physical and developmental examination at the 8 week check. If the baby is well, they will then see the practice nurse for the first round of childhood vaccinations (see child immunisation clinic).

9 Month Assessment

  • This is provided by the health visitors and involves developmental assessment.

18 Month Assessment

  • This is provided by the health visitors and involves developmental assessment.

Where necessary children will be referred on to hearing , eye, speech or development specialist services. If at any time a child’s condition requires medical input outside of the routine clinics , this can be arranged in the usual way through surgery appointments.

Appointments for these clinics are routinely sent to children through the post when these assessments are due.

Our medical staff provide the national child immunisation vaccination program. Clinics for this run on Mondays between 1pm and 5pm. Sister Christina Russell is our childhood vaccination clinical lead. In exceptional circumstances child vaccinations can be arranged at other times provided appropriate medical staff are on the premises at the time.

All of our nurses and doctors have been trained and keep up to date with management of peripheral vascular disease (blocked circulation) and longer term secondary prevention.
We run a structured PVD management service for routine monitoring of patients with established peripheral vascular disease.

  • Administration staff arrange appointments and reminders where necessary.
  • An initial appointment is arranged to see one of the Healthcare Assistants. They will perform relevant investigations such as blood tests, urine testing, ECGs, blood pressure readings, weight etc.
  • After all results have been assessed by the doctor the patient is then seen in the nurse led clinic. In this clinic appropriate examination is undertaken, advice and information are given and alteration to treatment is arranged if necessary.
  • If a patient’s condition necessitates assessment by a doctor this is arranged.
  • Where necessary dietetic, smoking clinic, gym and specialist referrals are arranged.

If at any time a patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
Patients with PVD who already attend the diabetic or heart disease clinics will have this condition assessed within those clinics to avoid duplication of tests.
Appointments for these monitoring clinics are allocated throughout the week between 10am and 7pm. Patients will be sent for annually or appointments can be booked via reception.

Dr. Rasheed provides a cryotherapy service (freezing with liquid nitrogen), for minor benign skin lesions such as warts and verrucae.
To access this service please arrange to see Dr Rasheed or your usual GP, for an appointment to be arranged if appropriate.

All of our nurses and doctors have been trained and keep up to date with management of both type 1 and type 2 diabetes.
We run a structured diabetes management service for routine monitoring.

  • Administration staff arrange appointments and reminders where necessary.
  • An initial appointment is arranged to see one of our Healthcare Assistants. They will perform relevant investigations such as blood tests, urine testing, ECGs , blood pressure readings, weight etc.
  • After all results have been assessed by the doctor, the patient is then seen in a specialist practice nurse nurse clinic. In this clinic appropriate examination is undertaken, advice and information are given and alteration to treatment is arranged if necessary.
  • If a patient’s condition necessitates assessment by a doctor this is arranged.
  • Where necessary dietetic, smoking clinic, gym referral, chiropody, eye screening and diabetic consultant referrals are arranged.

If at any time a diabetic patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
All diabetic patients are invited to the East Lancashire diabetic retinopathy screening program. This involves having the retinas photographed annually and assessed by specialists. Where necessary ophthalmology treatment is arranged. If you have NOT been invited to attend this service , please contact our reception on 01706 852238, or ask at your next diabetic clinic review.
Appointments for these monitoring clinics are allocated throughout the week between 10am and 7pm. Appointments will be sent through the post or they can be booked via reception.

Further information about diabetes is available from:

All of our nurses and doctors have been trained and keep up to date with contraception and sexual health issues. An appointment can be made to discuss any form of contraception or sexual health problem in any of the normal doctors’ surgeries.

  • Dr Zia provides two coil fitting clinics per month (IUD and IUS).
  • Dr Zia provides a contraceptive implant fitting and removal service (Nexplanon) when appropriate.

Depot contraceptive injections, contraceptive pills including the combined oral contraceptive pill, the progesterone only pill (mini-pill) and post-coital contraception (the “morning after” pill) can be arranged through any of our doctors.

Referral for male or female sterilisation can be arranged through any of our doctors.
Our nurses are trained in monitoring of hormonal contraception and coil checks.

We have the facilities to assess and screen for many sexually transmitted infections. The Sexual Health in Practice team (SHIP) support our service in the provision of equitable, effective and accessible sexual health services to meet the need of the local population in line with the National Sexual Health Strategy.

Alternative access to these service is also available from :

Rochdale Contraception and Sexual Health Service (Nye Bevan House)
You can attend one of the walk-in clinics, call for an appointment on 0300 303 8565 or book an appointment online. Phone lines available Monday to Thursday 8am-8pm, Friday 8am – 5.30pm and Saturday 9am-5pm.
Nye Bevan House, Maclure Road, Rochdale OL11 1DN  01706 676460

Drop in clinics are available:

Monday : 09:15-11:30
Tuesday : 09:15-11:30
Friday : 09:15-11:30
Friday : 14:00-17:00 Under 21s ONLY

CaSH Clinic – Bacup Primary Care Health Centre
Contraception and Sexual HealthBacup Primary Care Health Centre
Irwell Mill
Bacup
Lancashire
OL13 9NRTel: 01706 253425 – during clinic hours; Helpline : 01282 644268 for enquiries
Tuesday 6.30 – 8.00pm (alternate weeks)

 CaSH Clinic – Waterfoot Health Centre
Contraception and Sexual HealthCowpe Road
Waterfoot
Lancashire
BB4 7DNTel: 01706 253250 – during clinic hours; Helpline : 01282 644268 for enquiries
Tuesday 6.30 – 8.00pm (alternate weeks)

UNWANTED PREGNANCIES

East Lancashire Teaching Hospitals offer a direct access service to patients with unwanted pregnancies. There is no need to see your GP .

To arrange a fast, convenient, free appointment for you to talk through your options, including abortion please call 01282 803767; 8am to 6pm Monday to Thursday; 8am to 5pm Friday.

More information is available at the Family Planning Association website.

All of our nurses and doctors have been trained and keep up to date with management of ischaemic heart disease and heart failure. Our Practice Nurse, Sister Christina Russell specialises in heart disease management and Dr Ormrod is our ischaemic heart disease lead.
We run a structured heart disease management service for routine monitoring.

  • Administration staff arrange appointments and reminders where necessary.
  • An initial appointment is arranged to see our Healthcare Assistant. She will perform relevant investigations such as blood tests , urine testing, ECGs, blood pressure readings, weight etc.
  • After all results have been assessed by the doctor, the patient is then seen in a specialist heart disease nurse clinic. In this clinic appropriate examination is undertaken, advice and information are given and alteration to treatment is arranged if necessary.
  • If a patient’s condition necessitates assessment by a doctor this is arranged.
  • Where necessary dietetic, smoking clinic, gym referrals or cardiology consultant referrals are arranged.
  • All patients with heart disease will be seen once-twice per year for a heart disease assessment and full medication review with the doctor.

If at any time a heart disease patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
Patients with both heart disease and diabetes should be assessed and monitored in the diabetic clinics for both conditions to avoid duplication of investigations.
Appointments for these monitoring clinics are allocated throughout the week between 10am and 7pm. Scheduled appointments will be sent through the post or they can be booked via reception.

Further information about heart disease is available from:
The British Heart Foundation
NHS Choices – Coronary Heart Disease

All of our nurses and doctors keep up to date with management of hypertension.
We run a structured hypertension management service for routine monitoring.

  • This can be provided through regular GP check ups at medication review time or via the nurse led monitoring clinics.
  • Administration staff can arrange appointments and reminders where necessary.
  • An initial appointment is arranged to see our Healthcare Assistant. She will perform relevant investigations such as blood tests, urine testing, ECGs, blood pressure readings, weight etc.
  • All results from these clinics are assessed by the doctor, and if necessary an appointment with the doctor can be made for adjustment of treatment. Often if the hypertension is well controlled and investigations are normal, this is not necessary.
  • Advice and information are given and where necessary referral is made to the dietitian, the gym, or to the smoking cessation clinic.

If at any time a hypertensive patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
Patients with hypertension who already attend either the diabetic clinic, the heart disease clinic, the stroke clinic or the circulation clinic should have their hypertension monitoring and treatment assessed in those clinics to avoid duplication of investigations.
Appointments for these monitoring clinics are allocated throughout the week between 8:30 am and 6:30 pm and can be booked via reception.

Some medications require very specific blood monitoring on a regular basis.
Nurse Tracey Shaw runs a structured near patient testing clinic for Whitworth Medical Centre’s patients who take the following medications:

  • Methotrexate
  • Sulphasalazine
  • Leflunomide
  • Gold Injections
  • Oral Gold
  • Azathioprine
  • Cyclosporin
  • D-Penicillamine
  • Mycophenolate mofetil
  • Tacrolimus
  • Sirolimus
  • Lithium

Appointments are arranged according to the individual medication protocols and reminders are sent where necessary.

Whitworth Medical Centre is provided with two sessions of physiotherapy per week at the surgery by Rochdale Infirmary’s physiotherapy department – appointments are organised by the physiotherapy department at the Infirmary following a referral by your GP. These clinics run on Wednesday morning and Wednesday afternoon.
 
We also have a session provided by a physiotherapist from our Primary Care network to offer advice on diagnosis and management of new symptoms. These appointments can be booked via our reception.

All of our nurses and doctors have been trained and keep up to date with management of airway diseases such as asthma and Chronic Obstructive Pulmonary Disease (also often referred to as COPD, emphysema or chronic bronchitis).
We run a structured respiratory condition management service for routine monitoring of asthma and chronic obstructive pulmonary disease.
Administration staff arrange appointments and reminders where necessary.
Appointments are arranged for the nurse led clinic. In this clinic appropriate respiratory tests are done, such as peak flow monitoring or spirometry and examination is undertaken.
Advice and information is given and alteration of treatment is arranged where necessary.
If a patient’s condition necessitates assessment by a doctor this is arranged.
Where necessary smoking clinic referrals, further investigations such as chest X-ray or specialist referral is arranged.
If at any time a patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
Appointments for these monitoring clinics are allocated throughout the week between 10am and 5pm. Appointments are sent through the post when scheduled or can be booked via reception.

All of our nurses and doctors have been trained and keep up to date with the management of strokes and the long term secondary prevention needs of patients who have suffered from strokes. Our Practice Nurse, Sister Christina Russell has a special interest in stroke management.
We run a structured stroke secondary prevention service for routine monitoring.

  • Administration staff arrange appointments and reminders where necessary.
  • An initial appointment is arranged to see one of our Healthcare Assistants. They will perform relevant investigations such as blood tests, urine testing, ECGs, blood pressure readings, weight etc.
  • After all results have been assessed by the doctor, the patient is then seen in a nurse-led clinic. In this clinic appropriate examination is undertaken, advice and information are given and alteration to treatment is arranged if necessary.
  • If a patient’s condition necessitates assessment by a doctor, this is arranged.
  • Where necessary dietetic, physiotherapy, occupational therapy, gym referral, smoking cessation clinic or social services referrals are arranged.

All patients with a history of stroke will have at least an annual full medication review with the doctor.
If at any time a stroke patient’s condition requires medical input outside of the routine clinics, this can be arranged in the usual way through surgery appointments or home visits.
Appointments for these monitoring clinics are allocated throughout the week between 10am and 5pm. Scheduled review appointments are sent through the post or appointments can be booked via reception.

We run a Health Heart Clinic. This is a well person clinic aimed at assessing individual risk of developing vascular disease such as heart disease, stroke and artery occlusion and offering help to lower this risk where needed. Other routine screening  programs are also run by the PCT and the practice such as smear testing, bowel cancer  screening and breast cancer screening.
The Health Heart Clinic is a structured service aimed at healthy patients between 40 years old and 75 years old to help reduce their heart disease risk.

  • Administration staff will invite patients who have no existing vascular disease and are between 40y – 75y to attend a nurse assessment.
  • An initial appointment is arranged to see the practice nurse. She will take a history including existing conditions such as hypertension and diabetes, family history and smoking history. She will then perform relevant investigations such as blood tests for cholesterol and diabetes screening, urine testing , and will measure blood pressure readings, weight height etc.
  • The nurse will give general advice about diet and exercise. She will give pointers on cholesterol and will advise on clinics available to help smoking cessation where relevant. Written advice will be provided from the British Heart Foundation via their heart disease prevention booklet.
  • When the blood results return from the laboratory, one of our doctors will take all of the information obtained in the clinic appointment and with the results will calculate an individual personalised risk score for each patient. This risk score will estimate the risk of the patient developing heart disease in the next 10 years.
  • Risk scores can be categorised into low risk (lower than 10% chance of the patient developing heart disease in the next 10 years), moderate risk (10- 20 % risk of the patient developing heart disease in the next 10 years) and high risk (greater than 20% risk of the patient developing heart disease in the next 10 years).
  • The patient will then be sent a letter informing them of their results and their own risk score.
  • If any medical condition is identified such as hypertension or diabetes the patient will be asked to see a doctor for further assessment and management.

Any patient who has a high risk score (over 20% risk of the patient developing heart disease in the next 10 years) will be advised to see a doctor to discuss the options of active management of their risks. This will include measures they can take themselves such as weight loss, exercise, smoking cessation and dietary changes; it will also involve a discussion about medical interventions such as medication for blood pressure or cholesterol lowering etc. A review assessment is advised annually for these patients.
Patients with moderate risk scores (10- 20 % risk of the patient developing heart disease in the next 10 years) will already have been given advice about weight loss, smoking, exercise and diet where relevant by the nurse. No medication would be routinely indicated but a review assessment is advised after 3 years.
Patients who have a low risk will already have been given advice about weight loss, smoking, exercise and diet where relevant by the nurse. No medication would be routinely indicated but a review assessment is advised after 5 years.

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Passport signing (Adult only)
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Patients will be contacted by NHS England when their smears test is due. Patients should then contact the surgery to make an appointment with a Practice Nurse. Patients should bear in mind that the smear is best taken around mid-cycle and cannot be taken during a bleed.

The results are sent to patients via post by NHS England and a copy is also sent to the Practice. It generally takes 2-3 weeks for results to arrive.

The recall schedule for patients with normal results is as follows:

Patients aged between 25 and 49 years you will be recalled every 3 years.
Patients aged between 50 and 64 years every 5 years.
Borderline or abnormal smear tests will be managed according to the national protocols , where referral on to hospital out patients is needed, the lab will arrange this directly.

For more information about smears click here –  NHS Choices.

Inspire

Alcohol and Drug Counselling is provided by Inspire in one to one sessions.

Inspire Integrated Substance Misuse Service offers a wide range of support for anyone worried about their own or somebody else’s substance/alcohol use. We offer advice and guidance to individuals and family members through rapid, open access assessment leading to support and treatment.

Self referrals can be made online, by post or by telephoning Inspire directly on 01254 495382

Please note that our GPs are not involved directly in drug dependence management and it is our policy for GPs not to provide prescriptions relating to drug dependence. Inspire provides this service from local surgeries.

Pennine Care Drug and Alcohol service

Rochdale Borough Drug and Alcohol Treatment and Recovery Support Services is free to anyone 18 and over who lives in the Rochdale area and has problems with alcohol or drug misuse, or is worried about a family member or friend.
The first point of contact for all services is Renaissance whose workers will assess and direct individuals to the service that is most appropriate to their needs.

Renaissance (Drug & Alcohol Outreach Team)
Renaissance House, 72 Drake Street, Rochdale OL16 1PA
Call: 01706 924883

The Renaissance team is the single point of contact for people (18 and over) living in Rochdale borough, who need support with issues associated with drugs and alcohol. They work with a wide variety of organisations to support individuals and communities coping with the effects and influence of drug and alcohol misuse.
They also offer advice and information to people who are indirectly affected by substance misuse. This could be concerned others, family or professionals working with a client.

Lancashire Care provides mental health assessments and counselling services for people with mild to moderate depression or anxiety who would benefit from brief psychological therapy via Minds Matter.

Self referrals can be made to Minds Matter without needing to see a GP first, either by going online, by calling the East Lancashire Mental Health Single Point of Access on 01282 657 116 or by calling the Rossendale Minds matter service on 01282 657 792 to make a self-referral.

Minds Matter is not a crisis service. If you are at risk of self-harm or know someone who is, please see your GP urgently, the out-of-hours GP service or A&E. Alternatively you can call 111 or the Samaritans helpline on 08457 90 90 90.

Our Healthcare assistants  run an appointment based clinic at the surgery each morning to perform investigations ordered by your GP or nurse. They are responsible for taking blood samples, performing ECGs, urine testing,  weight monitoring, checking blood pressure, setting up 24 hour ambulatory blood pressure monitoring and various other such roles.
Please note that many blood specimens need to reach the hospital lab the day they are taken as the blood degrades if held overnight. Blood samples are taken to the hospital via NHS lab transport  at around 11 am and at around 2 pm. We have no later lab collection for samples; for this reason most blood tests need to be taken in a morning appointment slot and can not be taken in late afternoon or evening  appointments.
Some investigations such as X-rays, ultrasound scans, exercise tolerance tests, echocardiograms and endoscopies need to be undertaken at Rochdale Infirmary. Where appropriate these can be arranged by your GP.

The following conditions are seen under the MECS;

  • Watery eyes
  • In-growing lashes (trichiasis) – feels like they have something in their eye
  • Superficial foreign bodies
  • Inflammation of the eyelids (blepharitis – red, flaky and itchy lids)
  • Dry eye (gritty / itchy / stinging / burning)
  • Red eye (with normal vision and no pain)
  • Flashing lights and ‘’floaters’’
  • Styes and lid lumps (chalazion / hordeolum)

This is a free service, even for those who would pay for normal eye tests. The patient can contact the optician directly and ask for a MECS appointment.

Haslingden – David Gould Opticians (41 Deardengate) – 01706 228927

Haslingden – K Burgess Opticians (18 Deardengate) – 01706 222660

Rawtenstall – David Gould Opticians (101 Bank Street) – 01706 215200

Bacup – Crowther Optometrists (33/35 Market Street) – 01706 874631

We have regular smoking cessation clinics at the surgery on Thursday afternoons.
Appropriate medications can be arranged and monitored through these one-to-one clinics.

There are several other local smoking cessation clinics accessible at different times of day such as in evenings and at the weekend.
To arrange a suitable appointment for any of these clinics call freephone 0800 328 6297 or to reach the smoking cessation coordinator call 01254 283370.

Whilst travel vaccination is not a core NHS facility, at Whitworth Medical Centre we have elected to provide our services free of charge. Some of the non-standard vaccinations are not available through NHS prescriptions and as such you may be charged for these by the pharmacist.
Our nurses are trained in vaccination issues and have up to date information on requirements for travel.
We are currently able to provide all routine travel vaccinations except for Yellow Fever. Yellow fever vaccinations must be arranged at a registered yellow fever vaccination site and we can direct you to local providers if needed. Yellow fever centres will require a charge for this service.
Contact reception to arrange a practice nurse appointment for a pre-travel health assessment and vaccination(s). Ideally arrange an appointment at least 8 weeks before travelling. Vaccinations take time to become optimally effective.
If you have less notice than 8 weeks before travelling abroad, please ask to talk to the nurse so that your individual needs can be addressed.

Malaria is mainly found in tropical areas such as Africa, Central and South America, South East Asia and the Pacific islands.
It is a life threatening condition which is transmitted through mosquito bites.
Prevention of contracting malaria involves avoiding mosquito bites as well as use of anti-malarial medications.
Our nurses can give advice about malaria prevention however if you need medication you may be asked to see a doctor for an appropriate prescription. Some anti-malarial treatments are available over the counter at the pharmacy. Malaria preventive medication is not covered by routine NHS services, whilst as a practice we will not charge you for issuing private prescriptions relating to malaria prevention, it should be noted that anti-malarial medication cannot be issued on NHS prescriptions. As such the pharmacy dispensing private prescriptions will charge the appropriate cost of the medication (not the NHS prescription charge), even for patients who do not usually pay for prescriptions or who pre-pay for NHS prescriptions.

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

Any of our clinical staff can give you general travel advice when needed.

Frequently Asked Question

We understand it can often be a stressful time when yourself or someone you care for is unwell. Below are a few commonly asked questions.

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. If you require further help after trying self care for these ailments just call your local pharmacy or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Urgent treatment centres are usually overseen by doctors (sometimes GPs) working with nurses.

If you need one, you can often get tests like an ECG (electrocardiogram), blood tests or an x-ray.

They can diagnose and deal with many of the most common problems people go to A&E for.

These are things like: 

  • broken bones and sprains
  • injuries, cuts and bruises
  • wound dressing
  • stomach pain 
  • coughs, colds and breathing problems
  • vomiting and diarrhoea 
  • skin infections and rashes
  • high temperature (fever) in children and adults
  • mental health problems


If a doctor decides you need a prescription, they can organise one for you. Emergency contraception is also available.

Use NHS 111 online (111.nhs.uk) or call 111 if you think you need medical help right now.

111 can direct you to the best place to get help if you cannot contact your GP during the day, or when your GP is closed (out-of-hours). 

Depending on what you need, you might be advised to:

  • call 999 or go to A&E in an emergency
  • go to an urgent treatment centre
  • see an evening and weekend GP (out-of-hours GP)
  • get a callback from a nurse
  • contact an emergency dentist or find a dentist
  • contact your own GP surgery
  • see a pharmacist for a minor illness or to get medicine
  • look after yourself safely at home

111 online cannot:

  • issue fit notes – you need to contact your GP
  • make or cancel appointments for you in other parts of the NHS

111 online asks for feedback, but this is only used to help improve the service.

111 are unable to respond to requests for medical help left as feedback.

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

Meet The Team

BSc MB.BS. 1987, FRCSI, MRCGP

Dr Rasheed joined the Whitworth Medical Centre in 2001.
Dr Rasheed is trained in use of the dermoscope to assess skin lesions and moles. He is responsible for our cryotherapy sessions.

MB ChB (Bachelor of Medicine and Bachelor of Surgery) 2005 : MRCGP 2010

Dr Aslam has been very well received as a locum for more than a year and formally joined our team as a GP in February 2021.

MB ChB (hons) 2001; MRCGP 2005; DFSRH 2005; DRCOG 2004 (update 2014)

Dr Zia worked as a full time GP at the surgery from 2009 up to 2019.
She returned in 2021 after the birth of her daughter to provide one day a week of GP services and contraception services (coil and implant fittings)

Rachel joined our team in March 2013. An experienced nurse with a varied nursing background, this is Rachel’s first post in Primary care.

Ever keen to learn and use her knowledge to improve patient care Rachel has successfully completed Diploma Modules in Chronic Disease Management for both Diabetes and Respiratory Disease.

Rachel has a keen interest in weight management and healthy lifestyles.

We were very happy to have Joanne join our team in 2019. She provides practice nursing services including adult and child vaccination clinics, treatment room services and chronic disease monitoring.

Sairoon joined our nursing team in 2022

Miss Sharon Smith (Female) – Practice Manager

Sharon joined the team in September 2021 as our Practice manager.

Pete (Male) – Team Leader

Roma (Female) – Senior Receptionist and Administrative Assistant

Roma is our senior receptionists and administration assistants. She has worked at Whitworth Medical Centre since 2001 and is responsible for assisting in the smooth running of the reception area. Roma studied hard to achieve the AMSPAR Diploma in Primary Care Management in February 2008.

Roma is also responsible for several administration roles including the over-seeing of the Cervical Smear Screening Program.

Alison (Female) – Reception Manager

Alison joined the practice in 2004 as a receptionist, soon progressed to senior receptionist and we were delighted that she accepted the position of reception manager a couple of years later.  She is responsible for the smooth running of the reception and telephone lines.

Laura (Female) – Receptionist and Administrator

Laura joined the Reception team as a part time member of staff back in March 2022 but soon went full time and split her time between working on Reception and helping the Practice Manager with administrative tasks throughout the surgery.
Laura is also responsible for several administration roles including the over-seeing of the Medicines Management Audit.

Janice (Female) – Receptionist

Nichola (Female) – Receptionist – Nichola joined the Reception team January 2022.

Victoria (Female) – Receptionist

Tiegan (Female) – Receptionist – Tiegan is our newest member to the Reception team starting work with us February 2023.
 

Karen (Female)
Karen deals with incoming and outgoing documents, referral and other administrative tasks.

Catherine (Female)

Melissa (Female)
Melissa joined our team as a receptionist in October 2016.  She is now part of our secretarial/administration team since June 2020.

She is here to help with any queries you may have with referrals and to assist the clinical staff in administrative duties.

Jayne Barrett (Female) – Healthcare Assistant

We were very lucky to have Jayne join our team in late 2021.
As a Healthcare assistant, Jayne provides the surgery with investigations such as phlebotomy, ECGs, ambulatory blood pressure checks etc.
Jayne is trained to administer many vaccinations.
She also supports the clinical team by providing lifestyle and preventive medicine advice to our patients.


Donna Jackson (Female) –  Healthcare Assistant

Donna joined our team as a healthcare assistant in 2021

Reece (Male) – Physician Associate

Anam Altaf (Female) – Pharmacist

Anam joined our team in 2021.
As a pharmacist in primary care, she is invaluable in dealing with changes in medication form secondary care, medication queries and medication reviews.

General Practitioners provide consultations in surgeries and through home visits.

GPs are not NHS staff. They are independent contractors to the NHS and provide their own premises and employ their own staff.

The doctors provide a wide range of family health services including:
  • Diagnosis, advice and treatment of health problems
  • Vaccinations and preventive medical interventions
  • Management of long-term health conditions
  • Examinations and treatment
  • Prescriptions for medication
  • Referrals to other health services and social services
  • Contraception advice and sexual health services
  • Maternity care

The Practice Nurses are responsible for basic nursing care such as dressings, ear syringing etc.
A very large amount of the practice nurses time is involved in the monitoring and management of chronic diseases. The practice nurses follow approved clinic protocols to monitor conditions such as ischaemic heart disease, chronic obstructive airways disease, asthma, diabetes and hypertension. They have regular educational updates in their fields of interest.

Practice nurses liaise with other members of the primary care team where necessary to ensure appropriate care is provided.

Practice nurses are available for guidance and monitoring of the health care assistants.

Practice nurses also provide preventive health care such as vaccinations, well person health checks and routine dietary advice, smoking advice and treatment.

The District Nursing Team are  not a part of our practice and are not based with us but we work closely with their team  to serve our patients needs. They are based at the Smallbridge Clinic

Single Point of Access : 0161 763 8525 (24/7 calls answered)

  • The district nursing team supply similar services as Practice nurses to patients who are housebound temporarily or permanently.
  • District nurses specialise in dressings and in particular care for leg ulcers.
  • District nurses are often responsible for post operative or post discharge care after a patient is discharged from hospital.
  • District nurses are often heavily involved in care for terminally ill patients (in conjunction with the Macmillan nurses).

Healthcare assistants are not fully qualified nurses.

They are however trained in many of the basic nursing fields in order to free up the specialist practice and district nurses time.

Healthcare assistants are responsible for taking blood samples, measuring blood pressure, taking ECG’s(heart traces), obtaining weight/height readings etc.
They follow set guidelines and have specific advice about when to seek advice from the practice nurse or doctor.

 

Physician associates are trained health professionals who provide crucial support to doctors and have regular direct contact with patients.
Physician associates work under the direct supervision of a doctor and carry out many similar tasks, including the examination, diagnosis, management and care of patients. They are supervised by a GP.

Community midwives are the primary provider of antenatal and postnatal care.
They are also responsible for overseeing home deliveries.
They are experts in maternity care but where necessary will refer patients on to their obstetrician or GP.

Physiotherapists help and treat people of all ages with physical problems caused by illness, accident or ageing.
Physiotherapy helps people to improve their range of movement in order to promote health and well-being. This can help people to live more independently.
Physiotherapy involves a range of treatments, including manipulation, massage and exercise.
Physiotherapy techniques can improve your ability to use parts of the body that are affected by disease or injury. For example, arthritis is a long-term condition that causes painful and stiff joints. Physiotherapy can help to keep the joints mobile and strengthen the surrounding muscles.

Recent Patient Praise